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Golden Guarantee
Protection and peace of mind after purchase
The satisfaction of users of inks and toners bearing the DrTusz logo is our priority. To ensure maximum shopping comfort, we have introduced several innovative solutions that set us apart in the e-commerce industry.
24h
Delivery
of the product to you
48h
to replace a defective product
14 days
return without
giving a reason
What the guarantee covers
Fast replacement
If within 48 hours of receiving your order the cartridge does not work properly, contact us. Once the problem is confirmed, we will replace the product with a new one at our expense, and you will receive the shipment within 24 hours.
Risk-free shopping
You can shop with peace of mind, because you have time to decide. Within 14 days of receiving your ink or toner you can return the product without giving a reason. This option also applies to companies.
Positive complaint handling
We want shopping at DrTusz to be convenient and safe. If you have concerns about the quality of our products, you can return them at DrTusz's expense.
Shipping within 24h
We ship DrTusz inks and toners within a maximum of 24 hours of accepting the order. In practice, most parcels are dispatched even faster, often within an hour.
Have a question? We are here for you.
Write or call us – we will be happy to help!
Opening hours Mon-Fri:
9:00 - 17:00
DrTusz - brick-and-mortar store
Opening hours Mon-Fri:
Mon-Fri: 8:00-18:00
Sat: 10:00-14:00
 85 7 337 337
ul. Wyszyńskiego 2 lok. 75, 15-888 Białystok
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